Privacy Policy

Last updated: April 2025

This Privacy Policy explains how we collect, use, store, and protect your personal data when using the aiosbot Forum, including services such as the Mod Workshop and the Subscription System.

By using this forum, you agree to the practices described below.

1. What Information We Collect

When you register or interact with this forum, we may collect the following types of personal data:

• Account Data: Username, email address, password (hashed), IP address

• Usage Data: Posts, private messages, uploaded files, login history

• Subscription Data (if applicable):

  • Full name

  • Billing address

  • Payment method (processed via third-party gateways; no full payment data is stored on our servers)

  • Subscription type, invoices, and status

Optional information you choose to provide (e.g. profile picture, biography) is publicly visible and can be edited at any time.

2. How We Use Your Information

We process your data to:

• Create and manage your account

• Deliver features and services, including subscriptions and downloads

• Ensure forum security and prevent abuse

• Provide customer support and account-related notifications

• Comply with legal obligations (e.g. invoicing, tax reporting)

We do not sell your personal data and will only share it with trusted processors (e.g. payment providers) as needed to deliver core services.

3. Subscriptions & Payments

If you choose to purchase a subscription:

• Your payment will be securely handled by a third-party payment processor (e.g. Stripe or PayPal).

• We store invoice data (e.g. billing name, address, and subscription type) as required for legal and financial records.

• Sensitive payment details (like full credit card numbers) are never stored on our servers.

All subscription activity is protected by strong encryption and access control.

4. Cookies and Tracking

Cookies are used to:

• Maintain session and login status

• Store user preferences (e.g. language)

• Improve forum performance and security

• Track subscription status and billing-related views (when applicable)

You may disable cookies in your browser, but this could impair certain features, including login and purchases.

5. Mod Uploads and User Content

When uploading files (e.g. mods), you agree to the following:

• All uploaded content may be publicly accessible

• Uploaded mods are scanned automatically and may be reviewed by staff

• Any included personal data in files (intentionally or accidentally) is your responsibility

Please ensure your uploads contain no private or sensitive information.

6. Data Security

We store all personal data on secure servers located in the EU. Data is protected through:

• Encryption (SSL/TLS)

• Role-based access controls

• Regular system audits and software updates

Only authorized administrators have access to sensitive data.

7. Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate information

• Request deletion of your account (subject to subscription/legal requirements)

• Revoke consent where applicable

• Receive a copy of your data (data portability)

To exercise these rights, contact the administrators via the Support Center or email us at support@aiosbot.com.

8. Third-Party Integrations

The forum may use integrations such as:

• Analytics tools (for performance insights)

• Payment providers (for subscriptions)

• External image hosts or CDN services

Each third-party service has its own privacy policy. We ensure that any provider we use complies with relevant data protection regulations.

9. Retention Period

• Account data is kept as long as your account is active.

• Subscription-related records are retained for up to 10 years for tax and audit purposes.

• You may request anonymization of your account, but legal documents (e.g. invoices) may remain stored in compliance with applicable laws.

10. Changes to This Policy

We may update this policy as needed. Material changes will be announced via the forum. Continued use after changes constitutes acceptance.

11. Contact

For any privacy concerns or data requests, please contact:

aiosbot Team
📧 support@aiosbot.com
🌐 https://aiosbot.com/contact/