Guidelines
aiosbot Community Guidelines
Welcome to the official aiosbot Community.
This forum is the central place for discussions surrounding aiosbot, aiostool, and our related services and products. It provides a space for support, technical discussions, feedback, ideas, knowledge sharing, and conversations within our community.
Our goal is to maintain a professional, open, and constructive environment where both new and experienced users feel welcome.
By using the forum, you agree to follow these Community Guidelines.
1. Be Respectful and Professional
Treat other community members, staff, and moderators with respect at all times.
Different opinions, experiences, and technical approaches are a natural part of an active community. Discussions may be critical or controversial, but they must remain constructive and respectful.
The following are not acceptable:
personal attacks or deliberate provocation,
harassment, insults, or intimidation,
discriminatory, hateful, or degrading content,
deliberately humiliating or targeting another person,
repeatedly disrupting constructive discussions.
Criticism of aiosbot, our products, or our decisions is entirely welcome when expressed in a constructive and respectful manner.
2. Keep Discussions Constructive
Posts should have a reasonable connection to the topic and contribute meaningfully to the discussion.
Please make an effort to:
post topics in the appropriate category,
avoid intentionally derailing discussions,
avoid unnecessary duplicate posts,
consider existing discussions where appropriate,
explain questions and answers clearly.
Moderators may move, merge, rename, or reorganize topics when doing so improves the structure and usability of the forum.
3. Support and Q&A Areas
Support and Q&A sections are intended to help users find useful solutions as efficiently as possible.
Replies should therefore contribute meaningfully to the original question or issue.
Please avoid:
purely off-topic replies,
deliberately misleading or incorrect assistance,
personal discussions unrelated to the original question,
repeated comments that add no meaningful value,
disruptive or provocative responses to genuine support requests.
Humor is welcome, but it should not prevent users from receiving useful assistance.
When requesting support, provide as much relevant information as reasonably possible. Error messages, relevant configuration details, software versions, and troubleshooting steps you have already attempted can significantly improve the quality of the assistance you receive.
4. Use Clear and Descriptive Titles
Topic titles should clearly describe the subject being discussed.
Avoid titles such as:
“HELP!!!”
“Doesn't work”
“Urgent”
“Bug”
“Problem”
A title such as “aiostool loses connection after Windows restart” allows both community members and support staff to understand the issue much more quickly.
5. Spam, Advertising, and Self-Promotion
Spam and unsolicited advertising are not permitted.
This includes, but is not limited to:
repeated or substantially identical posts,
automated or mass-posted content,
advertising unrelated to the community,
affiliate or referral spam,
unsolicited promotional messages to other members,
content posted primarily for search engine optimization or link placement.
Mentioning external products, services, or projects is allowed when they are genuinely relevant to the discussion.
Commercial self-promotion should only be posted where it provides clear and relevant value to the topic or community.
6. Security and Harmful Content
The security of our users and systems is a high priority.
Content, files, or instructions intended to harm other people, accounts, devices, or systems are not permitted.
This includes:
malware or manipulated malicious files,
phishing or credential theft,
hidden or deceptive downloads,
instructions for unauthorized access to accounts or systems,
distribution of stolen credentials,
malicious circumvention of security mechanisms,
exploitation of vulnerabilities against systems without authorization.
Legitimate discussions about cybersecurity, vulnerabilities, penetration testing, research, and related technical subjects are permitted when conducted for responsible and lawful purposes.
7. Responsible Disclosure of Security Issues
If you discover a potential security vulnerability affecting an aiosbot product or service, do not publicly disclose details that could place users or systems at risk.
Please report security-related issues privately through an appropriate support or contact channel.
This allows us to investigate the issue and, where necessary, address it before sensitive technical details are discussed publicly.
8. Illegal and Inappropriate Content
Content posted within the community must comply with applicable law.
The following are not permitted:
unlawful content,
encouragement or facilitation of criminal activity,
unauthorized distribution of copyrighted material,
stolen or unlawfully obtained information,
pornographic or explicitly sexual content,
extremist propaganda,
content that meaningfully promotes or glorifies real-world violence or serious harmful conduct.
Content may also be restricted where it is not clearly illegal but substantially compromises the safety or professional environment of the community.
9. Copyright and Intellectual Property
Only publish content that you are authorized to use or distribute.
If you use third-party code, graphics, text, assets, or other material, ensure that you comply with the applicable license and provide attribution where required.
The fact that content is publicly accessible on the internet does not automatically mean that it may be freely copied or redistributed.
10. Privacy and Personal Information
Respect the privacy of others.
Do not publish confidential or personal information relating to another person without their permission.
Examples include:
private addresses,
phone numbers,
private email addresses,
login credentials or authentication tokens,
private messages or conversation histories,
payment information,
confidential or internal company information.
When requesting technical support, also make sure that screenshots, logs, configuration files, and code examples do not expose sensitive information.
Passwords, API keys, tokens, secrets, and similar credentials should never be posted publicly.
11. Accounts and Identity
Users are responsible for activity performed through their accounts.
Accounts must not be used to:
circumvent suspensions or other restrictions,
impersonate another person or intentionally misrepresent identity,
manipulate discussions, votes, or community activity through multiple controlled accounts,
distribute automated or unwanted content.
Multiple accounts may be permitted for legitimate purposes, but they must never be used to circumvent community or platform rules.
12. Do Not Misrepresent aiosbot or Its Staff
Do not claim to be an employee, moderator, official representative, or partner of aiosbot unless that is actually the case.
Names, logos, labels, or wording must not be used in a manner that falsely suggests an official statement, partnership, endorsement, or recommendation by aiosbot.
13. English and German
Public areas of the community should generally use English or German.
This ensures that content can be understood by both community members and our moderation and support teams.
Short quotations or individual pieces of content in other languages are acceptable. For longer content, an English or German summary may be required.
14. Feedback and Criticism
We actively welcome feedback about our products and services.
This includes positive feedback as well as criticism, feature suggestions, and reports about functionality that does not meet a user's expectations.
Constructive criticism will not be removed simply because it is negative.
We do, however, expect feedback to:
remain factual and respectful,
provide enough context to be understood,
avoid personally targeting individual people,
not rely on spam or repeated provocation to force attention.
Constructive feedback is considerably more useful to both our team and the wider community than personal attacks.
15. Moderation
Our moderation team works to keep the community organized, safe, and constructive.
Moderators may take actions including:
editing or removing content,
moving, merging, or closing topics,
reorganizing discussions for clarity,
contacting users regarding problematic behavior,
restricting features or access where necessary to protect the community.
Moderation decisions are made based on the context of each situation. Relevant factors may include the content itself, intent, impact on other users, and previous behavior.
Not every moderation action indicates a serious violation. Some actions are taken purely to maintain organization and clarity within the forum.
16. Questions About Moderation Decisions
If you believe a moderation decision was made in error or would like clarification, please contact the appropriate team or support channel directly.
Individual moderation cases should not be continued across unrelated public discussions, as those discussions often lack the necessary context or may involve information that should remain private.
General and constructive discussion about our moderation policies remains welcome.
17. Reporting Problematic Content
If you encounter content that appears to violate these Guidelines or may create a security risk, please use the forum's reporting functionality where available.
Avoid unnecessarily escalating conflicts yourself.
Submitting a report does not automatically mean that the reported content violates our rules. It allows our team to review the situation and determine whether any action is appropriate.
18. Responsibility for Published Content
Users are generally responsible for the content they publish.
Technical recommendations, configuration changes, scripts, or other solutions suggested by community members should be reviewed before they are applied.
When making changes to production systems in particular, we recommend maintaining appropriate backups and recovery options.
Statements made by community members do not automatically represent official recommendations, positions, or statements from aiosbot.
19. Changes to These Guidelines
Our community and our products continue to evolve, and these Community Guidelines may therefore be updated or expanded over time.
The current version will always be made available through the forum.
Where appropriate, significant changes may also be communicated separately to the community.
Building a Better Community Together
These Guidelines cannot cover every possible situation individually.
Instead, they are built around a few fundamental principles:
Be respectful.
Stay constructive.
Protect the privacy and security of others.
Share knowledge responsibly.
Help make the community a useful and welcoming place for everyone.
Thank you for being part of the aiosbot Community.